Privacy Policy

Privacy Policy

Introduction

Welcome to https://restoration-water-damage-norfolk-va.ecojohns.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy provides a comprehensive overview of our practices regarding the collection, handling, and protection of your information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Our Privacy Policy guides your interactions when:

  1. You sign up and use our applications as an authorized user.
  2. You visit and navigate our websites linked to this statement.
  3. You engage with us through various communication channels, including emails, calls, or text messages.

Personal Data Collection

We collect a range of personal information to enhance your experience and deliver tailored services. The types of data we gather include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Credit card details and billing addresses for transactions.
  • Financial Information: Data associated with your financial activities on our platform.
  • Purchase Information: Items you buy, order history, and related details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to personalize content.
  • Location Data: Your geographical location when using our services.
  • Feedback and Reviews: Comments, suggestions, and ratings provided by users.
  • Social Media Information: Data from social media platforms when you interact with us through them.
  • Product Interest: Information about products you show interest in or purchase.

We obtain this data through direct user input, automated systems, and partnerships with third parties who assist in data collection, all in compliance with privacy laws.

Cookies

Our website uses cookies to enhance your browsing experience and for analytics purposes. Cookies are small text files stored on your device that serve various functions:

  • Strictly Necessary: These ensure basic functionalities of our site, like login sessions.
  • Preference: Customizing your settings and preferences.
  • Analytics: Tracking site usage to improve performance and user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We adhere to data retention policies that comply with applicable laws. Personal Data is retained for the duration of your interaction with us or as necessary for the fulfillment of specific purposes. Once these purposes are met, we securely delete or anonymize the data to ensure privacy.

Security Measures

Restoring Water Damage Norfolk VA prioritizes data security and implements robust safeguards to protect your information:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: Engaging trusted third-party service providers ensures the safe handling of data.

Children’s Privacy

Our services are not directed towards individuals under 18 years old, and we do not knowingly collect personal information from children.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access and Rectification
  • Erasure or Removal
  • Data Restriction or Limitation
  • Data Portability
  • Objection to Processing
  • Non-Discrimination
  • Right to File Appeals/Complaints
  • Withdrawal of Consent

To exercise these rights, please contact our dedicated privacy team.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively communicated through our website, ensuring transparency.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, reach out to our privacy team: